Master Jewelers is a highly recommended jewelry store known for its exceptional customer service and quality work. Customers frequently highlight the personalized attention they receive, making them feel like the only customer in the shop. The owner, Michael Neylon, and staff, including Daniel and Mike Brown, are praised for their expertise in guiding clients through various jewelry processes, from selecting engagement rings to custom designs and repairs. Many reviews mention the affordability and impressive quality of the pieces, with one customer noting that their custom engagement ring exceeded expectations and stayed within budget. Master Jewelers is also recognized for their timely service, as seen in a story about creating a special ruby piece for a 40th wedding anniversary. Customers have shared positive experiences with repairs, stating that the store restored their jewelry to like-new condition, even after previous poor craftsmanship elsewhere. The team is described as kind and patient, especially when helping clients assess and sell jewelry items. Overall, Master Jewelers stands out for its combination of great prices, skilled craftsmanship, and a welcoming atmosphere, making it a go-to destination for jewelry needs.
Extremely helpful throughout the entire process of buying an engagement ring. Very friendly staff and would recommend to anyone looking to buy jewelry!
January 2026
Wonderful experience shopping for my wife’s Christmas gift. Mike and his crew did a wonderful job in finding the best gift. Tons of options to choose from, and the best advice about diamonds. It is always a pleasure going to Masters Jewelers.
November 2025
Arlene helped us create the perfect wedding ring. We looked at multiple stores and Master Jewelers was the most creative and helpful. We were able to custom design exactly what we wanted. She even sent me video updates of the process.
