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“Alberto and Brittney were nice and responsible. I’ll give them five, but that help Desk needs to do better. I’ve been in the store about two hours, but thankful for their patience. I should just give them a raise…”
“Erin at Verizon is truly exceptional. From the moment I walked in, he was professional, patient, and genuinely kind. He took the time to explain everything clearly, made sure I understood all my options, and never made me feel rushed or pressured. What really stood out was how much he cared about making sure I left happy and confident in my decision.
Erin went above and beyond for me. He knowledgeable and has amazing communication skills. He absolutely deserves to be recognized. Verizon is lucky to have someone as dedicated and outstanding as Erin on their team. Keep him !!”
“Tony at ATT was extremely helpful. He helped us purchase a new phone and watch, and gave us all the tips on securing amazing deals on both. Highly recommend this branch!”
“Go see RJ! She gave us an amazing deal and so easy to work with! She got us new phones with everything unlimited exactly what we wanted so smooth and easy! A++++”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“andrea p, was so helpful. She talked me through all of my options and found the one best for me! I really appreciate her being so detail oriented and patient with me as a customer. Her kindness really shows through and I definitely will go to her for all my service needs!”
“Tyler was amazing! As well as everyone else. As soon as I walked in I was spoken to, I did catch her name but I was told someone would be right with me, with one party in front of me. I didn't wait long considering there were already a few people being assisted. Once it was my turn, Tyler explained everything quick and simple. I walked away with a new phone, watch, headphones, AND AT&T now had internet in my area!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“The clerk analyzed my husband’s phone, told him it couldn’t be fixed , and did not charge us despite his sign saying there was a charge for analysis. Thank you!”
“Went here to have a battery I already bought to be reinstalled for my iPhone SE Srd generation iPhone. He only did it for $30. Other places wanted $70+ ? he did a great job and was extremely nice. I recommend going to his shop. You won’t be dissatisfied.”
“Kevin was very helpful in undoing a nightmare of a situation that happened when I accepted a promotion offer in a grocery store that wasn’t even close to what I got.”
“Garrett was awesome, super helpful, and incredibly informative. My business was handled quickly and he gave me a lot more information than I originally intended, going in, without overwhelming me or bombarding me with too much. Super fantastic worker.”
“Crystal was fantastic, from the moment my family an I walked in. She took care of us right away. I would recommend anyone to come over to AT&T. We need more CSR like Crystal. I give her a 10/10.”
“Always update your phone if you start losing service go to store and ask for assistance. My phone is now working and even got a discount applied that I did not know about.”
“Omg Teoda at At t East Washington was nothing but amazing. Oh my God. She really took her time with me and my 11-year-old daughter and explained everything and made sure that I understood what I was getting into with contracts and not contracts. Just amazing. Come to East Washington Street and talk to Teoda”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“We were able to figure out how to get our phones to the lines they needed to get on. Thanks to Ezra for everything. I can now call my friends, order my food, and find my dog. Actually my dog left me at the recommendation of her therapist so I can’t find him anymore.”
“Needed a new work phone… the service was excellent and fast! Ray and his team member were awesome. Worked with me with what I had. I’ll be back -Thank you so much for great customer service”
“Adam at the 86th location was amazing! When I came in, both of the employees were very welcoming from the start. Adam helped me trade in my device for an upgrade and he made the process easy and fun. He explained everything in thorough and I left very satisfied! He definitely earned my business and I will be back to this location for him.”
“I'll say this wasn't happy about 1st contact by the clerk regarding my upgrade but after the owner contact me diffenitly ill recommend this location to everyone need help from store reps and thank you Tawfiq and Ahmad for taking the time and explaining it to me and plz forgive me if I cost ur any issues.
Thank you”
“Excellent service today from Miguel who helped me alot! He managed to be very helpful with getting me home internet set up after a rough period a few weeks back at a different Verizon location on the southside. Fantastic customer service, personable etc. Went above and beyond to explain a few things to avoid questions later, much appreciated.”
“Demetrius was amazing. He took extra time and care to make sure me and my mom got everything we needed to before we left the store. They educated us on what are first and second bill would look like and what to expect. From beginning to end we were greeted with a smiling face, and those dimples had us both at welcome to AT&T, everyone in the store was nice and pleasant even the DM pop by the table to say hello and complement my nails.”
“Jonathan was super awesome and friendly! He was helping out from another store, but he was super awesome. I jokingly told him that I was going to give him a bad review, but there's no way that I could because he knows his job and made sure that my iPhone was fully activated before I left the store. He also checked to make sure that I was getting any and all discounts that I was eligible for. Thanks again!”
“Carol was great! In ten minutes she upgraded my phone, sold me a case, activated my phone, and answered all my questions. Shes a great asset to the team! So glad we stopped here!”
“Ash was incredibly knowledgeable, helpful, and friendly when I purchased a new phone to upgrade my old phone. He could easily tell me comparative information between several brands and models and moved everything from my old phone to the new one. My experience at this store location was excellent and I would gladly return.”
“Me and my husband went here and got new phones and had the best experience with Madelyn. She was very helpful and knowledgeable on your phone plans. She did a wonderful job helping set up our accounts and Max on my new phone. We like the Galaxy A15 way better than the S24. It's a bigger phone with better service and it's way cheaper than T-Mobile.
Madelyn she be made employee of the month”
“Always a decent place to stop by, Got their ups and downs but over all better then the other locations around here with staff who actually listen if you're responsible”
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“This is a great shop. Ryan helped my family get the best plan and phones for us. He was very honest and kind with me. I'll definitely continue with this store!”