Verizon's local store at 7310 N Keystone Ave, operated by Cellular Sales, offers an outstanding customer experience. Customers consistently highlight the exceptional service provided by staff members like Ezra and Jon. Ezra is praised for his kindness, knowledge, and willingness to assist, even staying late to ensure that all questions are thoroughly answered. He has helped many customers upgrade their devices, including Apple iPhones and Samsung Galaxies, while also guiding them through plan changes and promotions. Customers appreciate his patience and dedication, making the process stress-free and enjoyable. Jon is also recognized for his clear communication and helpfulness, particularly during the transition to new service plans. Overall, the store is noted for its friendly atmosphere and knowledgeable staff, making it a preferred choice for wireless needs. Whether upgrading devices or seeking advice on plans, customers leave satisfied and eager to recommend the store to others.
First time here and i was not sure if I want to change the company but i saw the way dawnisha got the work and decided to stay, best customer service ever!!
May 2026
A couple of weeks ago I took my old, dying phone to this Verizon store and was greeted by Ezra. He was amazing!! Extremely patient and informative. I can't thank him enough for all of the time he spent with me!
March 2026
Adam was VERY helpful and I will use him again and again. Five stars for Adam!!