Old National Bank receives high praise from customers for its exceptional service and helpful staff. Visitors consistently report positive experiences, noting that employees, such as Jarod and Amy, provide knowledgeable and accommodating assistance. Customers appreciate the friendly and patient customer service, which makes their interactions enjoyable. The branch's convenient downtown location adds to its appeal, making it easy for clients to access. The branch manager, Gabby, has gone above and beyond by following up with customers to ensure their needs are met and addressing any account issues, such as switching to fee-free options and offering refunds for unexpected charges. Overall, Old National Bank is recognized for its dedicated employees who are eager to help, making it a trusted choice for banking needs.
Best employees and customer service at this branch.
April 2024
Had a wonderful experience with Amy. She was kind and patient - customer service was top notch. A positive interaction that was appreciated.
November 2019
Located in the heart of queer Indy, this is my favorite Old National Bank. Not only are all welcome, so are dogs. Nothing makes you feel more happy about a bank then good folks taking care of your money, AND your soul.
