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October 2023
They have one person working the desk. 33 people in line. It's been over an hour wait and I still don't have my car. Hire more people!
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September 2023
There is one rental agent working named Starla who is phenomenal while providing exceptional customer service. Also, Robb, who works in the car lot, went above and beyond to provide me with an adequate vehicle.
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September 2023
The worst. 1 person working the desk- they share with budget and Avis. Line 30 people deep - waiting more than 2.5 hr just to pick up a car I pre-reserved and pre-paid for. And the people working the desk are so jaded- they don’t care and certainly aren’t trying to move the line along