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“Huge shout out to Marcus at Alamo Sunday when I was supposed to return my rental car it started to have no oil pressure. Through the day on Monday he made sure that there was a rental car sitting in Chicago O’Hare airport that I was able to pick it up and he met me at Indianapolis airport to ensure that everything was closed out properly would highly recommend renting a car here!!”
“I had a great experience at this enterprise location. Thank you to Dakota for helping me out in the morning getting my vehicle kind of for a last second reservation. Everyone was very kind and helpful throughout the process. The car was great and served me well on my trip today. Appreciate the good customer service and kindness from the TV!”
“I have the fortunate opportunity to reside in the city of Indianapolis and whenever I rent a car, though there could be inconvenience with tailing it to the airport, it is well-worth it! The team of National Employees at the Indy Airport have consistently been amazing. Their approachability, customer-centered focus and pride in delivering a Platinum Level experience are all Oscar Level Award deserving. During my pick-up and drop-off, I try to show my appreciation by engaging with each team member in conversation, but I hope that this review helps to shed light on my deeper appreciation for the work that they do. Thank you for taking the customer experience to a level that should be emulated across all industries!”
“I was able to rent a car same day. The entire process from pick up to drop off was very easy. Ariel was very friendly and professional and answered all of my questions. If I needed to rent a car again I will be returning to Enterprise.”
“My time with Enterprise Exotics was excellent. Sheridan was very attentive and took incredible initiative to get the job done. Throughout my time with the rental Sheridan maintained continuous contact ensuring everything was going well and quickly informing me of any bumps in the road and she always called with a solution. I was in excellent hands working with Enterprise Exotics. I intend on using them for all my rental needs. I highly recommend you do the same.”
“Pick up and drop off were simple. The staff was active, friendly, and efficient. Natalie was the primary person supporting me and did great. Even called to confirm everything was returned smoothly after my overnight drop off. I will use them again!”
“This location is hands down the best to deal with. Each time our family comes rather leisure or business, they take pride in customer service. We have the please with working with Jose , Ace, Mackenzie … they hands down are the best. Great problem solvers, keeps their word, and go the extra mile.”
“Finding a good auto repair shop is one of the biggest challenges consumers face. I am grateful for finding All American Auto and Fleet.
They fixed an issue that 3 other shops did not properly identify and the price they quoted was $300 more than what I actually paid… when does that happen?
Thank you to all of the staff … but especially to Wendy. She troubleshot my car’s issues, while I was explaining the symptoms. There is something reassuring for me, as a female, having another female guide my automotive service needs. It made me feel safe and provided relief.
My car runs beautifully for the first time in over a year and it didn’t break the bank!”
“If you’re googling which Enterprise to go to, just stop your search and go to this one . Shoot, I would even drive out of your way to get to this one.
I’ve visited locations throughout the state and none of them compare to the downtown Indy location. Brock is the reason why I will drive out of my way for this location. He’s always quick, efficient, and friendly. He’s got great customer service so it doesn’t surprise me that the rest of his team does as well.
Managers at other locations should spend a day with Brock and learn a thing or two. Until then, I’ll keep going to this location.”
“Great services and staff when we had to come here unexpectedly. Unfortunately we had to navigate the frustrations of roadside assistance on a Sunday afternoon. But once we got to the rental office and be present with the staff they were really helpful and kind.”
“I am fortunate to have an Enterprise branch in Broad Ripple where I live. If you haven't used them for any rentals, you need to. The branch manager Carlos, and his team, far exceed the service provided by other rental companies.”
“I had the most amazing experience with this Enterprise office. It's been an awful week juggling childcare, work, and insurance claims after one of our family vehicles was totaled, and I was dreading loading my kids (and their car seats) into a shuttle in the cold just to pick up a rental. When I explained the situation, the team immediately offered to deliver the car to me. It arrived within 10 minutes, and the whole process took less than 5 minutes, all without having to drag my kids out into the cold. This was truly top-tier customer service at a moment when I really needed it. Thank you to the entire Enterprise team for going above and beyond!”
“I liked that everyone was kinda and helpful and they were communicative. They had thought that I wasn’t able to be in an suv and they let me know upfront and were completely kind about that and were always genuinely helpful and wanting to help and never made me feel like a burden for asking questions.”
“Ty Lyons and Colin Paterniti they were the most professional courtesy and friendly people that made me feel right at home. You have the two best employees right here they deserve a raise and recognition for what they’ve done. They really made me feel at home. They are good employees please take care of them they deserve a raise. You have a great day.”
“I recently purchased my new vehicle from them and had a wonderful experience. Miyon in leadership and Anthony in sales did an amazing job, even with my many questions and concerns. Other staff I engaged with were kind and professional as well.”
8:30AM - 5PM
6345 Sommer Awning Blvd, Indianapolis
Car Rental
“Kent was so helpful in the process of selling our car and acquiring a new one. They even delivered it to our house. The team was super knowledgeable and made the whole experience of buying a new car a breeze. This is the second time we have utilized them and will continue to do so in the future.”
“I recently worked with Quality Equipment Finance, and I couldn't be more pleased with their service. The team was knowledgeable, responsive, and made the financing process straightforward from start to finish. Their commitment to customer satisfaction and attention to detail truly sets them apart in the equipment finance industry.”
“Shay provided exceptional service. She was incredibly kind, friendly, and truly went above and beyond to make sure I was taken care of. The whole experience was smooth and stress-free thanks to her. Enterprise is lucky to have someone like Shay!”
8AM - 12:30AM
7800 Col H Weir Cook Mem Dr, Indianapolis
Car Rental
“Great service. Received an upgrade on the vehicle I thought we were going to receive at the same rate I thought we would have. Still waiting for the final charge to hit my credit card, not just the figure charged until the good state of the car as it was returned.”
“Indianapolis Interprise done great job to pick me up and pick up my rental car later. Great service from the branch manager Mr Baddley 5 stars service. Thank you”
“I had an excellent experience with Colton at Avis Budget Group. After being completely let down by Enterprise at the last minute, I was stressed and unsure of what I was going to do. Colton stepped in and made the entire process easy.
He was incredibly kind, patient, professional, and genuinely cared about helping me find a solution. He took the time to answer my questions, worked quickly to get me into a rental car, and turned a frustrating situation into a positive experience.
Customer service like this is hard to find these days. Thank you, Colton, for going above and beyond when I needed help the most. I truly appreciate your outstanding service!”
“I booked two separate rental days and I got to experience one day with Larry and one day with Deedee.
Larry was absolutely amazing. I had to return the car late at night and was worried about walking back to the hotel alone. He showed me several different ways to get back safely. That meant a lot me.
I met Deedee on the second day and she was swamped and even though she was so busy, she tried to accommodate my request and went above and beyond.”
“Larry behind the counter at the North Capitol location is a godsend. Very helpful and courteous. He helped us to get all of the check-in finished within a few minutes. He also offered helpful information on exiting the lot to head in the proper direction, and reassured us after a debacle at the Indianapolis airport location left us without a car for a day of our reservation. Would definitely recommend this location of budget travel”
“I had an outstanding experience with Enterprise. The customer service was exceptional, and the process was incredibly smooth from start to finish. I especially appreciated the clear communication and follow-up throughout my rental. A special thanks to Adam, who was professional, helpful, and made everything so easy for me. Great team and highly recommended!”
“Pulled up at 8:50 when it opened at 9. Lady working the counter was the nicest rental car employee I’ve dealt with. Super kind and patient as she worked through the line of people.”
“I've been coming here for well over 5 years and always see Chris making sure I've gotten a speedy check out. Choices of cars are pretty great and if I jad a problem they have been quick to resolve the issue. Chris and his team have always gone above and beyond specially if they sell out to call ahead to let u know they're booked out.”
“I had to rent a car due to mine being in the shop. There was a technical issue when I rented the car but at check out Jared took care of it. I was actually stressed about the check out process due to the issue. By the time I left, it had been resolved. I will definitely rent a car from them again in the future.”
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“This is the only place I rent from because of their customer service is awesome!!!
I returned the car and my car wouldn't start they took time to give me a jump and hand warmers. All I can say fantastic. Thank you Riley and staff so much...
10 ?”