This Public Storage location in Indianapolis offers free reservations with no commitment. Customers can use the online eRental to skip the counter and go straight to their unit, using a phone app to enter the gate. The staff provides pleasant, quick, and helpful customer service, walking customers through processes and ensuring they get the right unit. The service is described as wonderful and exceeding expectations, with staff noted for being easy to talk to and caring. Paperwork and locks are placed inside the unit for convenience. Many customers recommend this location for its 5-star service.
