Public Storage in Indianapolis offers convenient and friendly storage solutions with a focus on customer service. Customers appreciate the easy-to-use online eRental option, allowing them to reserve units without visiting in person. The staff is often described as professional, welcoming, and willing to go the extra mile, ensuring smooth moves and positive experiences. Many reviews highlight the helpfulness of employees like Darlene, Christy, Robin, and Chris, who provide prompt assistance with refunds, reservations, and move-in processes. Visitors also find the kiosk system straightforward and the overall service atmosphere inviting. With nearly 50 years of experience, Public Storage maintains a neighborhood-friendly approach, making it a reliable choice for storage needs. Overall, customers value the personal attention, ease of access, and professional service that make their storage experience simple and stress-free.
Robin was nice, honest and amazing to work with. Keep up the good work
August 2025
Whole process was quick and easy and unit is very clean! Carrington even gave me a call to make sure everything was great and that I had no questions! Highly recommend!
July 2025
Quick and easy setup, friendly representatives. Love the app!
