I love your products but when I spend $400 on clothing items, I expect my items to be folded and bagged, not wadded up and handed back to me. I appreciate your “green” philosophy, however, you can use recycled bags and still be green.. You are an upscale retailer, not Costco. Please behave accordingly.
October 2023
Amazing customer service over the phone! Spoke with 3 different employees while trying to track down a lost package (Which they swiftly ended up replacing, free of charge) and they were all extremely helpful!
October 2023
Great store. Very helpful employees who were very knowledgeable in the gear. What was better was they had personal experience so they helped me with deciding what would be more helpful for my upcoming trip.
