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September 2023 by Google user
I have used the storage service for a few months at this spot. The spot is clean always. Today afternoon (August 8th) we rent a van from a U-Haul spot, and the van was so dirty and smelled awfully. We drove this van to the spot, and the lady staff saw that and instantly gave help offering cleaning tools. And she also gave us some air perfumer and sanitizer to help us feel better. She is a staff of simply self storage rather than of U-Haul. I am very thankful that she gave a hand warmly. Nice space, and even nicer staff!
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August 2023 by Lin Z
I have used the storage service for a few months at this spot. The spot is clean always. Today afternoon (August 8th) we rent a van from a U-Haul spot, and the van was so dirty and smelled awfully. We drove this van to the spot, and the lady staff saw that and instantly gave help offering cleaning tools. And she also gave us some air perfumer and sanitizer to help us feel better. She is a staff of simply self storage rather than of U-Haul. I am very thankful that she gave a hand warmly. Nice space, and even nicer staff!
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June 2023 by Andrea Scopelitis
Helen and Tim at Simply Self Storage are fantastic! Their professionalism, helpfulness, and friendliness give me confidence that my belongings will be safe there. Plus, they keep the facility extremely clean and well-maintained. This also instills my confidence.
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May 2023 by J L
The lady up front was wonderful. She knew exactly what I was looking for, was extremely nice, professional, and thorough. I am so glad I stopped here first rather than wasting my time with another facility. The place looks brand new but apparently is 5 years old. Very well kept and secure. Price was pretty much what I was expecting, though I definitely feel I would have paid more somewhere else and/or it not have been nearly as nice. Seriously, the place was spotless.
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April 2023 by Nicola Roessler
Helen was so helpful and kind! She made it’s a great and easy experience! Facilities are well maintained and cleaned too
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April 2023 by Jeff Hostetter
The service was excellent from the time I called them while loading up the Uhaul in Tampa Florida to the time we unloaded in Indianapolis Indiana. The reason for the 4 star rating instead of a 5 star is because everyone was always waiting for a cart. As busy as this facility is, I would recommend having more carts for the patrons to use. The place was always clean as well. I would use them again if I needed a storage unit.
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April 2023 by Verlisa Brock
Looking for storage space. I highly recommend this location. The mgrs were very friendly and gave professional service. Making sure we understood all of the rental policy and storage details….. 5 star customer service
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April 2023 by Lyndsey LeCureux
Very clean space, elevator isn't terror trap the energy saving lights are a great efficient use of energy and a lil bit scary if you're in your unit trying to organize your boxes a lil and they go off but you can just pop out and wave you hand ?
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March 2023 by Lisa Bee
Looking for storage space. I highly recommend this location. The mgrs were very friendly and gave professional service. Making sure we understood all of the rental policy and storage details….. 5 star customer service
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March 2023 by Melissa Edwards
Helen is the manager at Simply Self Storage on W Washington St. I went today to look at storage units, Helen was very nice, and helpful. She spent the time to tell me about the facility and the security that they have. The prices are great, as I have checked around. If you are in need of a storage unit you need to stop by and see Helen.
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March 2023 by Jeremy Asher
Helen is amazing!!!! She was so helpful in my storage need. Such a wonderful experience.
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January 2023 by Lady Jassyy
The man at the front desk was very nice. However, we were not informed about a roach infestation. After we loaded items into our unit we needed a cart, once we went to find a cart we noticed there were a lot of dead roaches as well as a few alive roaches in the front. We informed the front desk and was told this was just an issue towards the front and that it was being handled. The next day we went back and noticed roaches moving closer to our unit which was located in the back. I’m not sure if it’s too late to move our items without taking roaches with us.
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January 2023 by Latisha Davis
To Whom this may be helpful to. Helen the Manager is and was a very helpful person to work with. She was Knowledgeable and gave Great Advice.i would Recommend her to You. Have a Blessed day.Thanks,
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November 2022 by Bradley Mackey
Helen was very helpful in every way. She was also very courteous and professional.
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November 2022 by Phil Leslie
Excellent customer service by Helen G. and very knowledgeable on storage needs, .?? Thank you Helen.?