Public Storage in Indianapolis offers a reliable storage solution with excellent customer service. The facility allows for easy online reservations through its eRental option, enabling customers to go directly to their storage unit upon arrival. Many reviews highlight the helpfulness and professionalism of staff members, especially Tim and Joslyn. Customers appreciate their friendly demeanor and ability to resolve issues efficiently, such as billing concerns and unit selection. Tim, in particular, is noted for his understanding and respectful approach, making the process smoother for those with special circumstances. The facility itself is described as clean and well-maintained, contributing to a positive overall experience. With nearly 50 years of service, Public Storage remains committed to providing personal attention and assistance to meet customer needs.
Joslyn was extremely helpful. I recommend this place to anyone to rent!
June 2026
Tim is so helpful, the storage facility is well maintained and we are really happy with both our units!
June 2026
My brother passed he had a storage unit and Tim with public storage was SO HELPFUL, we were in a bind because brothers unit was full. Tim was so kind and sympathetic and went out of his way to help us. THANK YOU TIM FOR BEING SUCH A KIND PERSON AND HELPFUL 💖
