The Carpet Man Indy is a highly recommended flooring business known for its exceptional service and quality products. Customers have praised the owner, Aaron Hartwell, for his expertise and guidance, especially in challenging situations, such as kitchen renovations. He ensures that clients find the right flooring solutions, even accommodating special requests like linoleum through distributors. The installation process is described as simple, friendly, and professional, with staff members, including installers like José and Larry, receiving accolades for their efficiency and workmanship. Clients express satisfaction with their new carpets, noting their durability and comfort, as evidenced by a carpet that remained in excellent condition for over 12 years. The Carpet Man Indy is also commended for its responsiveness to issues like water damage, making repairs swiftly and effectively. Many reviews highlight the welcoming atmosphere of the store and the helpfulness of staff members like Mary, who assist customers in selecting the perfect flooring options. The business stands out as a great alternative to larger stores, offering a personalized experience. Overall, The Carpet Man Indy is celebrated for its outstanding products, professional installation, and dedicated customer service.
Love there carpet!! My last house they put carpet in my house it still looked as good when we moved out 12 years later. Just got new carpet in the house I'm in now and I just love it so soft and feels so good when walking on. Thank you carpet man.
December 2023
The Carpet Man Indy installed a patterned carpet in our basement and hardwood on our main floor. They made the process easy and the floors turned out awesome! We will definitely use them again and recommend to anyone we know.
May 2023
I can’t say enough about how wonderful our experience was with The Carpet Man Indy! They were the nicest people to work with. They made sure everything was going ok with the job from start to finish. Very timely, friendly and very meticulous. Thanks again to everyone who worked with us. It was greatly appreciated.
