U-Haul Neighborhood Dealer offers truck rentals, trailers, cargo vans, and pick-up trucks for local or one-way moves. Customers can also purchase shipping boxes, moving supplies, and reserve U-Box containers online. The location is somewhat hidden and shares space with other businesses, with signs guiding customers to find it easily. Despite the building's appearance being a bit run-down, the rental process is generally quick and straightforward. Many reviews highlight the convenience of after-hours drop boxes and the cleanliness of the vehicles, with some customers noting that the trucks' air conditioning works well. Customer service experiences vary; some praise staff members for their helpfulness and good advice, especially those who assist with first-time rentals and provide extra support like locks during rainy days. However, there are mentions of disorganization and mistakes, such as a staff member forgetting about a rental and calling the truck in stolen, though the truck was recovered before further issues arose. Overall, the location offers reliable equipment and helpful staff, making it a convenient choice for moving needs, but potential customers should keep receipts and records due to occasional lapses in organization.
Remote location for the most part. I would have preferred a sign be on the outside door so that we would not have had to go up the elevator to the office when ww didn't need to. However, the office manager was really personable and the rental went smoothly. They have plenty of size options and our truck was clean.
September 2025
Amazing experience! John was literally awesome, he went above and beyond to help me during a very stressful day. It really meant a lot to me. I thought corporate should know about this exemplary employee. Never had better service at Uhaul. Thanks again !
September 2024
The trick here is call first. The office is close to impossible to find and no one is usually there. Once you find them they're very helpful. A one day move for a five room house was less than a hundred dollars.
