United States Postal Service
USPS,
Post OfficesHours:
740 N Shortridge Rd, Indianapolis IN 46219 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have reported positive experiences at the USPS location on 740 N Shortridge Rd. The staff is described as courteous, friendly, and helpful, even when dealing with a high volume of customers. Customers appreciate the staff's efficiency and willingness to assist with various tasks, such as mail processing and passport services. The location is said to be one of the best post offices, with a special mention of the long-serving employee Brenda and the new mail courier Brandon, who have been delightful in their service. While the lines can be long at times, customers generally find the wait times manageable, ranging from 5 to 20 minutes. The staff is praised for their efforts to provide the best possible service despite occasional staffing challenges.
Most Recent Reviews
August 2025
I was there for the first time yesterday and the staff was very friendly and helpful
August 2025
Scheduled an appointment here and found the staff to be professional, courteous, and above all helpful
July 2024
I wanted to share my experience with Joia. She was so delightful to work with. Thank you for our positive visit to your branch. We appreciate your smile and sweet gesture to my son. :)
More Comments(118)
Nearest USPS Stores
- Indianapolis, Indiana