United States Postal Service
USPS,
Post OfficesHours:
740 N Shortridge Rd, Indianapolis IN 46219 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have reported positive experiences at the USPS location on 740 N Shortridge Rd. The staff is described as courteous, friendly, and helpful, even when dealing with a high volume of customers. Customers appreciate the staff's efficiency and willingness to assist with various tasks, such as mail processing and passport services. The location is said to be one of the best post offices, with a special mention of the long-serving employee Brenda and the new mail courier Brandon, who have been delightful in their service. While the lines can be long at times, customers generally find the wait times manageable, ranging from 5 to 20 minutes. The staff is praised for their efforts to provide the best possible service despite occasional staffing challenges.
Most Recent Reviews
June 2026
Ms. Mona is so helpful and really knows her stuff! Made the passport proces smoother and faster!
March 2026
For two months I have received my important letters needed for tax purpose.
Continue checking at source with acknowledgement that they were sent. ☹️
March 2026
This post office is great!!!! The woman with the short blonde hair has helped me out every time I’ve been there to drop off packages!!! Get there in the morning!!!!
More Comments(152)
- Indianapolis, Indiana