Bowles Mattress Factory offers a great selection of products backed by knowledgeable, friendly, and helpful staff. Customers consistently praise the staff for their courteous service and willingness to assist with any questions. The quality and pricing of the mattresses have met or exceeded expectations for many, with some customers having purchased from Bowles for over two decades. The store provides personalized service, including custom modifications, making the experience easy and satisfying. Special attention is given to individual needs, such as sleep comfort and health concerns like back pain and sleep apnea. Customers report significant improvements in sleep quality, especially after trying adjustable beds and zero gravity settings. The staff, including personnel like Mark, are described as super helpful and eager to explain product details, including how hybrids are made. Overall, Bowles Mattress Factory is highly recommended for its excellent customer service, quality products, and dedication to helping customers find the right mattress for their needs.
Great selection of products. Knowledgable staff. Friendly courteous and helpful. Any of the personnel are available to assist.
October 2023
I have purchased Bowles mattresses for more than 2 decades. The quality and price has always met or exceeded my expectations.
April 2023
Fantastic customer service! I just had to have my mattress modified and could not have asked for a better experience. John made the process so easy, and Justin really took the time to find out what my needs were and went above and beyond to meet them. 10/10 recommend Bowles over any other mattress company any day.
