The AT&T Store in Kokomo offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Staff are described as awesome, wonderful, knowledgeable, friendly, and super informative. Employees make things easy to understand, do not rush customers, help find the best deals, and go the extra mile to resolve issues, save data, and lower monthly payments. Customers report having questions answered and issues resolved quickly, leading to positive experiences.
Chaese was awesome and ran down the problem with my phone. Tried multiple things, and it ended up being my sim card reader. He hooked me up with an Esim and we were done in under 20 minutes. Super friendly, excellent service and didn't charge a dime.
March 2026
Noah demonstrated great skill and patience through the whole process of converting to AT&T from Xfinity. Could not have done it without their expertise!
February 2026
Was in the store two days ago and saw a customer cussing out one of the employees and being belligerent, the guy in there named Zach handled it very professionally and was very helpful to his other customers.