1st Source Bank is noted for its kind and professional staff who provide a positive experience. Customers describe the service as easy and friendly, with staff who greet them by name, making it feel like family. They are always willing to help answer questions about accounts or loans quickly. While change counters are not in every branch and fees exist, the personal service is highly valued. Many have banked there for years with nothing but praise, consistently recommending it as a great bank where you can count on the people.
Friendliest employees I ever experienced. Always helpful and ready for you with the biggest smile. I love banking with them.❤
February 2026
I like that the same people have worked there for a long time n they know me by name!
December 2025
As always I am treated like family, always friendly and extremely polite and helpful. Any questions are always answered. And the loan ladies are a joy to see.
