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January 2024 by Sean Crye
The customer service I have received there so far has been good, but the lack of ATMs has been a real inconvenience. Even if you use a "free" ATM like at Family Express, they still charge a fee.
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October 2023 by Mrs. Lisa Romano
I used to have my banking here, used to. I will no longer Bank here.
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August 2023 by S M
They don't even deserve one star!
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July 2023 by Robert Prater
One of the best experiences I've ever had with Chase, not a member, but coming in to cash a check with Zach was very very easy and he was the best..I know who to look for next time coming in! Thank you chase
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June 2023 by Rayrae
Been with Chase over a decade and man, have they changed. If you close a branch, fine but open a replacement ATM even there’s 2 at the ST RD 26 location. When i need cash, not often but enough to be VERY inconvenienced by waiting for a Good 15 mins and hope there’s money or it’s not out of service. Considering a bank change…..
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June 2023 by Wendley Sinous
If I could give zero stars I definitely would. These people are lazy, judgmental, and incompetent. I came here with a friend that doesn’t speak English to try to help translate about problems he’s having with his account. Not once, not twice but 3x times. Black or white refused to help & acted as IF Awe came to rob the f’n bank , last time I step foot in this establishment
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March 2023 by Shae Webster
The ATM is not in working order 90% of the time it is the only ATM around since they closed their other location.
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September 2022 by william flack
Tried 2 times to open an account. Both times they said they won't have time to open a new account. Do they not want business?
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June 2022 by Jo D.
Jada was not helpful. First person I've had say to me" I can't find your account " she had my drivers license and I had filled out a withdrawal slip. She should not be working with money. I will also put this review on my chase mobile.
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May 2022 by Carl Hinton
They almost never answer the phones at the state road 26 and Creasy lane location in Lafayette Indiana.
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April 2022 by ChoZen1 Ocho
I absolutely love the employees, they are so friendly!!
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December 2021 by James Boyle
Robin was fantastic helping us add $$ to a college student debit card! Made us feel relaxed and special! She deserves a pay increase!?
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September 2021 by Pamela Macias
The worse experience ever. The administration is really poor. I'll never recommend this place.
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September 2021 by Shelby Canarsky
Was helped today by a fabulous woman who waisted no time in helping resolve my issue. She was pleasant as ever with a wonderful smile and warm greeting. Her name was Maria. ❤️
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September 2021 by Chastidy Gonzales
Horrible customer service. Will not return to this location.
