FedEx Office Print & Ship Center in Lafayette, IN offers a wide range of services for small businesses and individuals, including printing, shipping, copying, digital printing, signs and graphics, and various other office solutions. Customers can upload documents online for easy pick-up or delivery, making the process convenient. The staff, including employees like Tracy and others, are often praised for their friendliness, helpfulness, and professional attitude, creating a positive experience for many visitors. The store provides quality printing services, such as high-quality posters, banners, and presentations, with fast turnaround times and excellent communication. Customers appreciate the reliable customer service, especially the friendly counter staff who make visits pleasant. However, some concerns have been raised about shipping fees, with reports of unexpected additional charges after shipment, despite initial quotes based on dimensions and weight. Overall, the location is valued for its helpful staff and quality services, making it a convenient choice for printing and shipping needs.
I believe her name was Melissa, possibly the manager, would not help me. She stood there for over 5 minutes and waited for the other worker to come off of her break and made her help me. Only giving two stars because the employee who helped me was nice. Other than that the service here is terrible.
April 2025
Workers here are pretty unhelpful and unfriendly. Not sure if they are not taken care of well enough by their employer but my experience as customer was not great.
March 2025
The person at the counter was so friendly and even taped up my box that was for a return!
