Firestone Complete Auto Care: Your Trusted Automotive Partner in Lafayette, IN Helping the community since 1926, Firestone Complete Auto Care in Lafayette, IN, is a one-stop shop for all your vehicle needs. From standard maintenance to tire sales and repairs, they offer comprehensive solutions for every make and model. Their expert team provides reliable and affordable auto care tailored to your unique requirements, ensuring your vehicle runs smoothly. Customers praise the exceptional service at this Firestone location, highlighting the honest and accurate assessments, no-pressure approach, and overall professionalism. The welcoming atmosphere and comfortable seating make for a pleasant experience, with ample reading material and television available. Customers appreciate the thorough diagnostics and recommendations for the long-term health and longevity of their vehicles, allowing them to make informed decisions. While some customers note a relatively high diagnostic fee, the team ensures that the customers' needs are addressed efficiently and effectively. One downfall mentioned is the lack of specialized tools for diagnosing certain electrical components in hybrid vehicles, but the team is still able to provide excellent service for a wide range of vehicles. Overall, Firestone Complete Auto Care in Lafayette, IN, is a trusted and reliable automotive partner, committed to providing exceptional service and keeping the community's vehicles on the road.
The service staff and management are genuinely knowledgeable and caring about doing it right and having great success with products from Firestone/Bridgestone.
January 2025
Honest, accurate assessment of time and costs involved. No pushy salesmanship, just identified the problem and laid out possible solutions. A great value.
September 2024
Excellent, courteous service. Everything is explained and there is no pressure to buy services or parts that you don't need. I have gone to this location for several years and the service has been excellent every time.
