Ford of Lafayette Service Department
Auto Repair,
Auto PartsHours:
2051 Sagamore Pkwy S, Lafayette IN 47905 Hours
About Ford of Lafayette Service Department
Ford of Lafayette Service Department is highly praised for its friendly, professional, and efficient service. Customers appreciate the courteous staff who go above and beyond to meet their needs. Brandon Freeman, a standout service advisor, is frequently mentioned for his quick, friendly, and knowledgeable assistance. He keeps customers updated, handles insurance claims, and manages recalls swiftly and effectively, often within the same day. Many reviewers note the convenience of the courtesy pickup and drop-off service, making the experience even more pleasant. The service team is known for completing repairs quickly, often at a lower cost than initially quoted, which adds to customer satisfaction. First-time visitors also feel reassured by the professionalism and speed of the service. Whether addressing recalls, routine maintenance, or other needs, the staff consistently demonstrates a strong commitment to customer care. Overall, Ford of Lafayette Service Department is recognized for its attentive, efficient, and courteous service, leaving customers happy and confident in their experience.
Most Recent Reviews
July 2025
They took care of everything. Tested, replaced parts, the warranty ect.... very happy
July 2025
Brandon was great! All of my questions were answered in a timely fashion.
July 2025
Service was completed quicker expected. Service advisor was very friendly and helpful.
More Comments(63)
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