Quick Lane at Ford of Lafayette is a reliable and customer-focused auto service center. Customers consistently praise the excellent service they receive, with staff like Kaleb, Joel M., Mariah Freeman, Chris C., Geovanni B., and Josh providing courteous, professional, and responsive assistance. The team is knowledgeable, addressing all customer concerns efficiently. Customers appreciate the reasonable prices and the quick turnaround for services like oil changes, maintenance, and repairs. While there was one instance of a minor issue, the staff promptly resolved it at no extra cost, showcasing their commitment to customer satisfaction. Overall, Quick Lane at Ford of Lafayette is a trusted choice for vehicle care.
Excellent service provided. Kaleb was very courteous and communicated effectively. He addressed all of my concerns. Will be back for sure!
May 2024
Joel went over and above!! I highly recommend these guys! Great customer service and super fast and friendly!!
May 2024
Had a great experience with Joel M. Was very professional and got me in and out in a timely manner. Definitely will be coming back to him for my next service.