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“I walked into the store looking to pick up 1pair of a particular model of Keen sandals for women, but landed up buying 4 pairs!!!! Kent was servicing & my oh my! What great service indeed!
He patiently explained each of the brand’s speciality & history. I loved the collection & landed up purchasing 4 instead of 1 😊”
“It is so nice to have an old fashioned store to go to. Excellent service Florsheim shoes are my favorite. I will be a steady customer and will most definitely recommend you to my friends and family. ?”
“Went looking for shoe lifts but the guy who does them was out of town. He called me back 2 days later and I told him I found some online. He's not just there for money, because he told me where I could sometimes find them local if I didn't want to order online, and said that if I need anymore help just let him know. The places he told me about locally were not his.”
“love this place! i go to purdue and whenever i come down to lafayette, i make sure to stop here. there is always something new and fun to look at, great prices, and the owner is so friendly. so many amazing and unique pieces here!!”
“Maddy was so knowledgable, friendly and helpful! She was able to help me find 2 pair of shoes! That is huge for me with my really wide foot! I’m so appreciative of her above and beyond customer service!!!”
“Love this store . I suppose I shouldn't name the other " department " stores but one starts with a k one with a t and I suppose one starts with J.The quality ,which by the way cannot be determined online, at Macy's is excellent. The selection is amazing. I recently bought an expensive ring there for 30 percent of the original price . They run a sale it's a sale not hike it up then take a little off . This weekend I purchased gifts for a 70 yr old woman down to an 11 year old girl with a mixture of every age and gender in between .home goods clothing earrings a jacket all at great prices and of great quality. If we let all the brick and mortar stores go we will be missing a lot ...and paying more By the way yes I shop online yes I'm prime which is great If you don't need to feel the quality”
“Victoria was extremely helpful- she assisted me with finding jeans that fit well! She looked online at inventory, all over the store, and made sure she had showed me all options given my preferences- highly recommend!”
“Beautiful ambience and you heard it here first- the best chicken salad in Indianapolis!!! Tea was rather disappointing though but they made up for it in wine and chicken salad. I will be back for the chicken salad”
“I was in the store on 07/09/2016 and had the best customer service I've experienced in a very long time. This young man (I wish I got his name, he had a dreadlock mowhawk) was there all by himself and managed to take care of everyone in the store with a great attitude. Anyone else would have lost their damn mind. Whoever you are handsome mowhawk guy, you get 5 stars from me.”
“We used to shop at Carnival Shoes for our Skechers, but now Rack Room Shoes has become our go-to store—and Dalton, the store manager, is a big reason why. Dalton is incredibly personable, attentive, and always willing to help in any way needed. Tonight, we purchased six pairs of shoes and left more than satisfied with the exceptional customer service we received. Dalton is an outstanding manager who represents Rack Room Shoes in the best possible way. Highly recommend!”
“01/18/24- I went in to shop around and use my Anniversary coupon. I was greeted by Kuentin while I was looking at shoes. I asked about the NB 550 sneakers that were on sale. Kuentin didn't take long to find them. The sale was over so he made other recommendations.I was looking at socks when Draiden offered to help. When I went to pay Draiden was at the register.I'm a senior and struggle with Apps, but Draiden was easy going and did not let that bother him. Draiden went out of his way to help me use my coupon.I hope both Kuentin and Draiden are recognized for their great customer service. Both young men made it easy to shop. I appreciate them for their patience.Thanks to them I'll be a regular customer. Thank you both!”
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“Super helpful, providing insights on the difference brands of shoes and materials! Was patient and answered all my questions and let me try on multiple kinds of boots! Overall 5 out of 5 stars!”