The UPS Store #4196 in Lafayette is a friendly, helpful, and efficient business that offers a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in the Strip Mall next to Super Wal-Mart on State Road 26 East, it is locally owned and operated, dedicated to helping customers with their needs. Customers frequently praise the staff for their kindness and patience. Many mention how employees go above and beyond, greeting customers at the door and assisting those with mobility challenges. The team is described as quick, knowledgeable, and friendly, creating an inviting atmosphere. Several reviews highlight specific employees who provide excellent service, such as helping with Amazon packages, saving significant money, and offering clear advice for future shipments. The store’s extended pickup time of 6 pm is appreciated, allowing customers to get their orders out quickly. The self-service options enable quick in-and-out visits. Staff members are attentive to individual needs, providing personalized care even during busy times, such as around Christmas. Overall, the store is recognized for its exceptional customer service, professionalism, and welcoming environment.
Even though there are other UPS stores around me, I prefer to go to this store because of how nice and helpful the staff are. The service is top-notch!
August 2025
Great customer service and support when trying to return several things.
July 2025
Staff is amazing, give them some AC though for Pete sake!!!
