Verizon, a leading wireless provider, offers an exceptional in-person experience at their local Cellular Sales store. Customers praise the knowledgeable and friendly sales consultants, who assist with upgrading devices, selecting the best Verizon plan, and exploring the latest wireless accessories and services. The store's staff, including Garrett, Andre Gohier, and Trevett Edwards, are described as super cool, great conversationalists, and very helpful, even for elderly customers. However, some customers have reported inconsistent experiences, with one store providing incorrect information and making them feel their time was not valued. Overall, the Verizon Cellular Sales store is recommended for its generally outstanding service and commitment to customer satisfaction.
Kelly was great walked my wife and I through the entire process. Traded my phone in AND switching her to Verizon from a different carrier. Gave us all the options to save us the most money and get the best deal. Highly recommend going to see Kelly he is thorough and has been in the game almost 20 years!
April 2026
Service was great even though I was doing a prepaid option they were able to help me with the dilemma that I had
March 2026
Great customer service, which is something you don't get at the other Verizon stores in Lafayette. Plenty of options for phones, tablets and accessories.
