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“Love the Olio Rd branch of Star, it was easy to get in/out and the after hours drive up banking was so convenient when you can’t get to the bank during normal hours. Appreciate having Star as my bank.”
“I’m 13 and opened a savings account here they were very nice they explained everything very well said if I ever have any questions just give them a call it was easy but did take a while because they have to explain stuff and everything highly recommend opening an account here”
“Jay was so helpful and professional in notarizing our papers. He was friendly and courteous. We love to deal with Audrey too, but she can't always be there.”
9AM - 5PM
12620 E 116th St, Fishers
Banks
“I LOVE the staff at this bank. My mother’s accounts were here prior to her passing. The staff has been so very helpful to me and supportive regarding the management of her accounts prior to passing and after with settling her estate. They all feel like friends to me. Thank you !”
“My first visit to this branch was today. The staff was so kind and professional. Olivia and Peggy were very accommodating. The branch was clean and festive for Halloween. Thank you so much!”
“My wife is a customer, but I was "under the weather" and personally needed an emergency favor. I called this branch on the phone, fully expecting to be told my request could not be fulfilled, as I needed to have collected funds physically deposited to my account across town immediately. I had been told by two other banks in Indiana it could not be done electronically. When I asked for an officer of the bank and got Rich (?) on the line, he offered to not only retrieve the funds I needed from My wife's account (with her permission), but then he offered, without me even asking, to personally, physically deliver the funds to my business bank across town, saving me having to leave my home. I have been in business for over 50 years, but cannot ever remember an Indiana bank ever going to bat for me in an emergency like that. Needless to say, I'm planning on moving some accounts here. Thanks, Rich!”
“Ellie did an awesome job! We arrived unannounced at just before 5 pm and she was able to get us 4 CDs set up and approved before closing at 6 pm. She was also very kind and understanding. ... Just the way a customer service individual should be! Excellent!”
“Dan, loan officer extremely kind , easy to deal with, very helpful. Everyone else in the bank was very kind and considerate very helpful. Have always had five star plus rating for Greenfield bank as long as I can remember. It’s a pleasure you’re doing business with Hometown bank.”
“Laurie the branch manager is simply the best. I switched my accounts to Key Bank because of her and the outstanding customer service she provides. As long as she is there, Key has my business!”
“#TEAMCSB-PENDLETON for the Win!!The team here is dedicated to banking excellence- And it shows! I want to personally thank Assistant Manager Karmi Conn for taking the time, and quite literally, working into her lunch break to help me with my needs. YOU ROCK KARMI!!-Thank You.”
“Carrie at BMO Bank provided exceptional service during our call. Her knowledge and patience were evident as she carefully addressed my questions on checking account fees. Carrie went above and beyond, offering personalized solutions that made me feel valued. Her professionalism and friendly demeanor were truly impressive. I highly recommend Carrie for her outstanding dedication to customer satisfaction. Thank you for making banking a seamless experience!”
“After my father’s passing, navigating his accounts has been… an adventure. His assigned personal banker ghosted me so hard I checked for HIS obituary, and another rep tried to manipulate me into opening a 5/3rd account of my own just to close my father's... and even suggested I'd need to fly back to Indiana to finish the process weeks later. Fifth Third? Aspirational. My confidence was hovering around one-third.
Then I walked into Lane Webb’s branch with no appointment, no roadmap, and a lot of stress. Though he wasn’t assigned to my father, he stepped in immediately and handled everything that day. Since then, he’s stayed in contact to help navigate ongoing issues like mortgage payments and tax documents. Lane has been reliable, personable, compassionate, and astonishingly competent. He's gone above and beyond, and quickly became the only saving grace in this process. If every branch had a Lane, families navigating loss would be in far better hands. Please ensure his healthcare benefits are exceptional... he's been doing some very heavy lifting for this institution and I worry for his back.
Four stars: Consider it five for Lane over three of a bank.”
9AM - 5PM
5411 Doctor M.L.K. Jr Blvd, Anderson
Banks
“Such a great environment! Savanna Aikin a loan officer there, has great costumer service skills. As well as the other staff they all strive to be a helpful face!”
8:30AM - 5:30PM
11701 Olio Rd, Fishers
Banks
“Opened a business account today with Daniel Walsh. He was excellent to work with and very personable. He was very knowledgable about the process. The experience was fantastic. After having spent so many years at banks like Chase or credit unions honestly it was refreshing to see a more official and regal looking bank. All of the employees were dressed well and didn't look disheveled like tellers at most of my banks. They do seem to have an older system as far as banking itself goes but I don't think that is a bad thing at all and I look forward to working with them moving forward. The only downside to the process was that they cannot print debit cards in the branch which is only a minor issue, otherwise I am very happy with my ecperience.”
“This is my preferred branch. I've opened a few accounts here and the staff are friendly, they acknowledge you here and are willing to help.Recently I planned to make a large purchase and was under a quickly approaching deadline. I called this branch to ask what Chase could offer me. Shauncey provided an option and was able to get me in quickly to go over the details that day. He took complete care of me, explaining the benefits and even went the extra mile to rush my new card to me so I could make the purchase.I highly recommend this location for your needs, and working with Shauncey. He's friendly and personable, and I have no doubt he will do everything he can to take care of you.”
9AM - 5PM
11640 Olio Rd, Fishers
Banks
“Had a great interaction with Michael today and left Huntington bank on Olio trusting I am in good hands. Customer service at the front desk was Great from the woman and gentleman behind the counter! Thanks for everything.”
“In the age of cash-free and online banking, most people don't need tellers. This branch was converted into a solution center instead of being closed. Staff has always been friendly and welcoming. They still have ATMs and can assist with account inquiries.”
9AM - 5PM
11610 Olio Rd, Fishers
Banks
“Cambria, Client Banker, helped me open new accounts. I walked in unexpected and she had time for me. She was kind, respectful and made me feel comfortable and safe. Thank you Cambria for a great experience‼️”
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“Good place to Bank in Lapel Noblesville and Hamilton County checks and balance to keep people from stealing money out of your account good place for banking for business or local personal banking”