Verizon is a telecommunications company that provides cell phones, wireless plans, accessories, and related services. Customers consistently praise the store for its excellent customer service and helpful staff. Many reviews highlight the patience and kindness of the employees, especially during complex situations like switching carriers or setting up new devices. One customer appreciated the staff for helping their granddaughter set up a new iPhone 16, while others noted how staff members assisted with finding great deals and making the process easy, even when the store was busy. The reviews also mention staff members going above and beyond, spending significant time to help lower bills, replace broken phones, or establish business accounts. For example, a customer switching from another carrier received dedicated help from a representative who stayed past closing time to ensure everything was completed smoothly. Customers who have been with Verizon for years report consistently positive experiences, including straightforward online purchases and delivery of phones and watches. Some reviews compare Verizon favorably to other providers, citing better service quality and fewer issues. Overall, Verizon is recognized for its friendly, patient staff, good service, and commitment to customer satisfaction. The store's personalized attention and willingness to go the extra mile make it a reliable choice for both personal and business needs.
Great service! Will indeed come down an see him again!
August 2025
I have been with Verizon for years. Everyone who has helped me has been great but Gabriel went above and beyond. He talks to you genuinely and is extremely patient. I definitely will be going back to him in the future.
July 2025
Great experience, Caiden was extremely helpful and knowledgeable!!
