Lowe's Home Improvement in Madison, IN is a go-to destination for all home improvement needs. Customers can find gardening supplies, appliances, paint colors, and patio furniture. The employees are known for being very helpful and friendly, making shopping easier and faster. However, some customers have mentioned issues with customer service, particularly during busy times like Christmas. There were concerns about communication regarding orders, as one customer had to make multiple trips due to not being contacted when an order arrived. Despite this, many appreciate the assistance offered by staff, especially during delivery services, ensuring customer satisfaction.
Stopped in for a sheet of OSB and I didn't have to touch it. The young man loaded it for me. Thanks Lowe's. Water line pressure regulator had a crack in it and Lowe's had it in sharkbite and it is all better. Thanks for everything
July 2024
Lowes has very helpful employees. Never half to wonder around looking for things, cause there employees jump right in and help.
July 2024
My experiences here have been great. Employees are helpful. When it comes to Christmas time, it can be a bit hard to find someone to get you a tree but other than that, great.
