“I had only a credit card to pay for an electric coupling. However, the lady at the front informed me that using a credit card for a payment as low as $1.05 would incur almost double the cost. I assured her that it was fine, but she insisted on using her own change to pay for it. I didn't have to, but she insisted. This immediately gave me the impression that the business is run in a commendable manner. They prioritize customer satisfaction over profit. The lady was extremely kind, friendly, and professional. Therefore, I highly recommend this hardcore store.”
“A natural disaster caused us to lose nearly EVERYTHING in our home. It has been a rough 4 1/2 months. We finally started the process of buying new appliances for our home! We are excited to get back to it! We visited the Lowe’s in Madison Indiana. We came across an amazing young man, “Riley” not only was he absolutely brilliant with knowledge but just a JOY of a person! He made our experience easy! He explained everything. “Dumbed it down for us” if you will lol we went in completely lost, and left with SIX brand new gorgeous appliances! Riley was professional, personable and VERY knowledgeable! He covered EVERYTHING! Our new appliances were delivered this morning by two polite, respectful and friendly young men! They checked every box! The absolute joy in their delivery was phenomenal! All smiles and positive energy! I WISH every experience could be this fulfilling! We NEED more people like Lowes has! In every aspect! We truly appreciate the kind positive atmosphere that we experienced with this great group of people!! We highly recommend them! And look forward to any and ALL future opportunities with Lowes! Thank you!!”
“Found this place online while looking for steps for our Mom’s home. We went by there today, they had just what we were looking for at a great price, deliver and set in place the same day! Helpful and friendly staff. HIGHLY RECOMMEND”
“Good products, but there is never anyone to help you in the store. Most Harbor Freight stores have people walking around asking if you need any help. Madison, Indiana location you can't ever find anyone”