Lowe's Home Improvement in Madison, IN is a go-to destination for all home improvement needs. Customers can find gardening supplies, appliances, paint colors, and patio furniture. The employees are known for being very helpful and friendly, making shopping easier and faster. However, some customers have mentioned issues with customer service, particularly during busy times like Christmas. There were concerns about communication regarding orders, as one customer had to make multiple trips due to not being contacted when an order arrived. Despite this, many appreciate the assistance offered by staff, especially during delivery services, ensuring customer satisfaction.
Just wanted to give a quick shout-out. The customer service, lately, has really kicked it up a notch!! Folks are so eager to help, and, it is appreciated.
March 2026
Quality pricing. Hard to find people to help answer questions on prices.
February 2026
Don't always have what you need and usually over priced
