Storage Express offers a selection of storage units with drive-up access, electronic gate security, and wide drive aisles. The process from inquiry to move-in is described as completely painless, easy, and hassle-free. Customers report the website is easy to use and billing is accurate. The facility and units are noted for their cleanliness. The staff is consistently highlighted as super nice, amazingly helpful, friendly, and on top of everything, providing exceptional customer service and making processes smooth. The move-out procedure is also reported as super easy with simple steps. Many customers state they would highly recommend Storage Express for storage needs and would definitely use them again.
So far I have a good experience. Carolyn out of New Albany office has been great to work with on this last rental I got on Saturday
August 2026
When I got to the storage place, I went in the building and touch the screen, and a live person came on to help me find my storage unit. I found it no problems, clean. I would recommend this storage place.
August 2026
Just rented a spot for my R.V. had a great over the phone experience... Thank you
