Extra Space Storage on 3645 N Michigan Rd in Madison, IN offers a large selection of storage units with features like drive-up access, electronic gate access, exceptional security, covered parking, and RV parking. The facility is noted for its cleanliness, secure environment, and wide drive aisles. The staff is consistently described as helpful, professional, courteous, and wonderful, providing exceptional customer service. They are known for going above and beyond to assist customers, making the process of securing or changing a unit easy and hassle-free. The facility is clean and well-maintained, with a smooth process from online reservation to unit access. Customers report a truly pleasant experience and would recommend this storage facility.
A good experience, liked the self check in, a little pricey .
August 2025
Had a previous break in with the unit. The on-site manager Ms. Sarah was grateful and really helpful to get the issue resolved and then also get a transferred into a unit that’s more secure and in front of security systems, Ms. Sarah rocks!!!!
August 2025
After initially having some issues when I first rented my unit I have had a smooth experience and am quite satisfied.
