“This place I’ve always been helped by the same guy who works at night. Gd is professional, always gets me the best product for my money, and overall is what a customer service agent should be.”
“John was absolutely amazing! He was able to replace my battery right away, which I truly appreciated because I was in a bind. He was very friendly, professional, and knowledgeable. He took the time to explain everything to me and made the whole process quick and stress-free.
It’s not often you come across customer service like that anymore. He went above and beyond to make sure I was taken care of, and you can tell he really cares about helping customers.
I highly recommend this location to anyone who needs reliable and efficient service. I will definitely be coming back!”
“Jim is an Angel from above.
I came in panicking, thinking my battery was installed backwards for silly reasons, although I had been experiencing electrical problems. I was moving my battery to start my car.
He immediately came and checked it out for me. He actually discovered my battery was not fully connected at all. When I say Jim is an ANGEL, I mean it!
He went above and beyond to help me in every way. The other staff members were just as awesome! I highly recommend this location<3
I felt like family was taking care of me, so much love and care<3”
“Brianna at O'Reilly Auto Parts helped me out so much! She had excellent customer service skills! I will definitely make this my go to store for all my auto needs!”
“I’m relatively new to Highland- I moved up to the region from Indy for medical school at IUN. Because my closest family support is far away, I have to handle things on my own a lot, for better or worse. That includes getting new windshield wipers, which I’ve been privileged enough to have an awesome dad who has taken care of that for me up until this point ?. I went to the O’Reilly Auto Parts near Ridge and Broad Street, and the kind gentleman at checkout offered not only to put them on for me, he also taught me how to do it myself for next time. That small gesture meant the world to a homesick girl who needed a girl-dad in that moment. I wish that sweet man nothing but peace and joy! All this to say, if you ever are in need of all things cars, I recommend the O’Reilly on ridge. They’ll get you right and if you’re lucky, make your whole week too??”
“Jesse and Robert are absolutely fantastic. They don't try talking you into buying parts, but more so talk you into what the real issue is your experiencing. They're fantastic and very knowledgeable”
“Been going there for weeks getting parts John is always so helpful and courteous and will always explain the right part for your vehicle and take the time to explain it never been to a parts store that's so helpful”
“The employee who was working on Saturday April 4th was great. He seemed to be doing everything even tho there were other employees.
We were visiting from out of town, and he took the time to replace both rear turn signal bulbs so we could safely continue our trip. Thank you”
7:30AM - 10PM
9131 Indianapolis Boulevard, Highland
Battery Stores
“I went in for windshield wipers and asked for them to be installed. Mia assisted me and was very helpful and fast during the installation. She is very knowledgeable on her products”
7:30AM - 9PM
3717 Richard Gordon Hatcher Blvd, Gary
Battery Stores
“I was in there today and I spoke with a gentleman name Robert he was very phenomenal I didn’t know the name of my part, but he took the time out and help me figure out what part I needed. I was stranded on the road. I wasn’t even from around here. I called O’Reillys and he told me to come in and he would take care of me and that’s exactly what he did. Very outstanding gentleman”
“I spoke to a very nice customer service agent (sorry, don't remember her name) who told me the price for the bulbs they supply to Amazon are 1/2 price if I order it direct from Interlight. So, in addition to the bulbs I bought from Amazon, I decided to order 2 more directly from Interlight. I give the 50PAR20/NFL/H - 1BB37E3 Light bulb 5+ stars. They work #1 and #2, they work quite well. I have an Allure Range Hood. My home was built in 1985 and I am not the original owner so, I don't know if the original Range Hood made by Allure is the original Range Hood (?). Because of the price of the bulbs from Amazon, I was considering replacing the range hood since I could not find replacement bulbs on my own. So I began my lightbulb journey with the bulb to be replaced in hand. My first stop on the replacement lightbulb journey was Lowes. I asked for help and the sales person recommended something that was close so I tried those. No luck so back to the store to return them. Then I went to Home Depot. The sales person there gave me 4 different options to try. All were unfortunately not fitting just right so it was back to Home Depot to return them. Finally, I went to a professional lighting store in Tyson's Corner Virginia. Most people that live in this area know how awful the traffic can be there but I thought they would have the right bulb. I was sold two lightbulbs by the sales person assuring me they would work. Off I went with hopeful anticipation they would work. Nope! So I went back to the store in Tyson's Corner and returned them. So I thought, I'll try the lightbulbs from Amazon and see what happens, what Have I got to loose except $150. I got them, put them in and prayed. Low and behold, they work! When speaking to the Interlight Customer Service person, she answered my questions including my question about how to used them. When you use them, turn them on for a long as you need them. Don't turn them off and back on again say 5 minutes later. They will wear out more quickly if you do that. Doing so does something to the Mercury in the bulb. The package the bulbs came in has this nomenclature 50PAR20/NFL/H - 1BB37E3. That is very important when you are looking for these specific bulbs so I learned. $75 a piece from Amazon, $35 a piece from Interlight - Amazon more expensive than another merchant? Imagine that. Thanks Interlight :-)”
“Edwin and Jose are by far the best people i have EVER dealt with at ANY parts store. I absolutely love these guys. I will even go out of my way to try to make it to the store when these 2 guys are there. They have sourced parts for me that I have been told were discontinued. They have found rare parts for another project of mine that is hard to find parts for. They even had parts for my jet ski that I didn't know I could find at an auto parts store.”