O'Reilly Auto Parts in Merrillville, Indiana, store #3404, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The staff is highly praised for their friendliness, honesty, and willingness to help, with employees like Ashley, Amanda, and Jose receiving special mentions for their excellent service. Customers appreciate the staff's helpfulness, including making good recommendations that save money and providing honest advice about car parts. The team is described as hardworking, professional, and dedicated, creating a welcoming environment for customers seeking assistance. The store also offers resurfacing brake rotors and drums, and a free Loaner Tool program for those needing tools for a one-time project. Overall, the Merrillville O'Reilly Auto Parts location is known for its strong customer service, knowledgeable staff, and reliable auto parts, making it a preferred choice for local drivers.
James and Kevin seem to be the only people who know what part you need out of every auto parts store in the area.
July 2026
This place I’ve always been helped by the same guy who works at night. Gd is professional, always gets me the best product for my money, and overall is what a customer service agent should be.
