“I always have a pleasant experience at this replay. I always look forward to their deals on blu-ray/dvd&vhs.
The staff at Merriville discreet play is fantastic! I wish more stores had this vibe.
The store feels like an old retro blockbuster, except you purchased the movies!”
“Best store in the area! Everyone is friendly and always willing to help. Marcus went above and beyond when I brought my broken phone in. Answered all my questions and got me a better phone plan. No matter what issue came up he figured it out. Made me less anxious in a stressful situation.”
“I forgot his name but he worked at this location (Highland, IN), went to another location in Illinois, returned back to Highland. Anyway, he was very nice & personable! Thanks for helping me with my return/exhange.”
“Staff was friendly and approached me and offered help. In this day and age, I had to step back because I haven't had such a customer service experience in years.”
“Best customer service ever .. they help me through a different situation with a stolen phone that kept getting re activated…. Went above and beyond… to help … NEED A NEW PHONE THIS IS UR PLACE TO SHOP”
“Had an amazing experience here. One of the workers Alaysha was very nice & patient with me during the whole process & explained everything to me throughly.”
“Very quiet on Monday. Store very organized and clean. Cashiers face always happy. The only things too much automatic check out. Other than that safe place to shop ?”
“They have a kiosk ???, which makes it easier to make payments and staff can attend other customers. Not a lot of parking but easy to get to. The staff was friendly and helpful and I would definitely go back to use their kiosk for payments.”
“Bernadette sales manager went over and beyond to satisfy my needs. I greatly appreciate her. Also Shacauntae sales associate provided geart resolve to my answers. Thank you ladies”