LensCrafters at Southlake Mall is committed to providing quality eyecare and a wide selection of designer frames, including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Persol. The store offers comprehensive eye exams and a variety of premium lens options, accepting most vision insurance plans such as Aetna, EyeMed, Humana, United Healthcare Vision, and Davis Vision. Customers consistently praise the friendly and helpful staff, with several reviews highlighting the excellent service from associates like Kayla, Charnell, Makaela, and others. Many mention staff members being patient, honest, and attentive, especially when helping select frames or resolving issues with glasses. The reception and doctor are also appreciated for their kindness and efficiency, making the overall experience positive and smooth. With a welcoming atmosphere and dedicated team, LensCrafters Southlake Mall aims to ensure every customer leaves seeing clearly and satisfied.
The staff is so helpful and so good at making suggestions. I get compliments on my glasses all the time. The eye exams are quick and the doctor is willing to answer questions and explain anything that comes up. Very welcoming place.
April 2026
Kayla was a great help. Everything was great and smooth.
January 2026
I have an overall great experience with the staff at Southlake Mall. Aaliyah did an excellent job with assisting me with the fitting of my glasses.
