Metro by T-Mobile at 6014 Broadway offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store is known for friendly and helpful staff who provide excellent customer service. Customers often mention staff members, especially Amaan and Mohammed, for their communication skills, willingness to help, and ability to offer great deals. Many appreciate the staff’s effort in exploring new options, upgrading phones, and assisting with account recovery. The store is praised for its variety of phones, unbeatable deals, and attentive service, making it a popular choice for those seeking reliable mobile services. Overall, customers have positive experiences and plan to return for their future needs.
The representative was very humble and also helpful
May 2025
Best customer service ever .. they help me through a different situation with a stolen phone that kept getting re activated…. Went above and beyond… to help … NEED A NEW PHONE THIS IS UR PLACE TO SHOP
May 2025
Amaan was so helpful kind and compassionate in my situation. He handled everything and it was a great experience.