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“Moe with the curly hair at Boost ii Merriville is the best. He had me in and out in 10 minutes with a new phone and everything transferred to my new phone. I would highly recommend boost and Moe. Doug z”
“Been having issues with account access.
Dread going into store as they are always understaffed. However as busy as they were a woman by the tag name Erica helped me and everyone in there at the same time.
She was super intelligent and professional at all times while she helped every customer at the same time. AT THE SAME TIME!!!
Incredible, thank you Erica
July 6, 2026 between 4:30 and 5:00pm”
“Has a great experience with Nick. Extremely helpful with getting new phone, watch, and tablet. As well as suggesting accessories. No pressure at. Highly recommend!”
“My husband and I went in on a Sunday morning the store was nice and clean. We were helped by Jawad who was very professional and knowledgeable of the plans and phone specs. We left there feeling extremely great about new upgrades and services. I will recommend everyone I know.”
“I have been to the Valpo Verizon, Merrillville Verizon over the years. Just recently tried the Crown Point one and Corey was fantastic. He was the best so far. Really appreciated all his help and expertise.”
“They are very professional and patient with customers. They are very knowledgeable about services and products available to customers. I appreciate all of the help I received regarding my prepaid internet, set up was easy with no hiccups.”
“Shout out to Olu for his great customer service and knowledge when it came to helping me pick a new phone. He made it so much easier with his great personality while he handled everything. And shout out to Kylene also, she comes through in the clutch with her technical knowledge and great customer service skills too!! It was a joy to work with such great personalities!! They are perfect examples of what you look for in customer service especially when making decisions about phones. They should definitely teach classes on dealing with the public lol. Great hires Verizon!!! Give them a raise lol”
“AMAZING service.
I came in for an iPhone phone repair (on Christmas Eve!) and Will had me out the door with a new screen and a new battery in less than 30 minutes.
Clean facility, plenty of parking, and super friendly staff. They genuinely wanted to help, and I saw that sentiment with several other customers who came in while I was waiting.
I’ve been to other technology repair stores over the years where employees seem disinterested and annoyed - my experience here was WAY better.
One parent came in with a broken PlayStation console and the staff were able to - quite literally - save Christmas.
Will definitely be back if I ever need another screen replacement or battery replacement or really any other issue with my electronics.”
“Evan cleaned my USB and speaker port and my phone's been working much better with holding a charge and connection to my Android Auto! He provided very friendly service and I would definitely visit here again for any tech problems I run into.”
“I have problem with my phone . And go to this store . Representative who work there name Maximillian help me resolve my problem very quick . Thank you very much”
“Went in today for an upgrade on my phone worked with Abraham very professional helped me not only with my upgrade but also saved me money on my plan by upgrading that as well knew everything I asked him very knowledgeable about his job I recommend seeing him for what ever you need”
“Ralph is absolutely amazing! Soon as you walk in it’s all about helping you. Helped me out with my phone and worked with me many times. I also decided to switch from android to iPhone and I love it! Will never go back to an android!”
“G’mornin & before I proceed with my review I’d first like to apologize for the tardiness of it but I try to always keep my promises especially to this young lady who is absolutely amazing. I recently had some issues with my daughters replacement phone so I visited a AT&T store in Schererville, Indiana where I met Amber who is changing & upgrading the customer service experience one customer at a time a time . She was simply amazing. . . With her patience & high technology IQ she just made my experience worth me giving her the flowers ? that she deserves . . . For anyone who wants this kind of service please do yourself a favor and visit this store for any issues that may arise and definitely request Amber for your customer service needs .”
“It was a small store along Central Ave in Lake Station Indiana. Maybe there is a side parking lot, im not sure because I came in the night time. Clerk was very friendly. He said Hello when I walked in. Store was clean and organized. Had only a few snacking items which was ice cream, 2 liter of pop, chips and candy bars on a shelf. Mostly tobacco items along with vapes. I was there to purchase a new vape. Reasonable prices and children must be accompanied with an adult. Allowed to try bought product in store before leaving for quality and reassurance that product wasnt defective. Recieved a coupon card for $2 off next vape purchase. I will return again. The item is purchased is in photos below.”
“Hussein was extremely knowledgeable and helpful. He was able to save my Internet service problem quickly, and saved us a lot of money over Comcast/Xfinity. Very, very satisfied”
“Okay so my preference is boost Mobile I like the store and it's not expensive they're plenty of choices and the phone's not all of them are we have a good plan Wi-Fi phones are what you're looking for go have a look!”
“Recommend dealing with Donn. The only honest and transparent dealer in the entire area. Went to every other competitor including another Verizon store right before and it was all the same sales tactics garbage. Donn was very clear with what I was getting and price.”
“My experience with cricket was truly phenomenal, filled with kindness, incredibly helpful service, and I drove away with my dream phone on an unbeatable plan, thank you Leo.”
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“Thank you to Ernst and staff who did their best to resolve a 7 day ongoing customer service issue with an online cell phone purchase at AT&T. Your professionalism was appreciated”