Public Storage in Merrillville offers a welcoming and efficient storage experience, highlighted by exceptional customer service. Many first-time customers have praised the helpfulness and professionalism of staff member Neal, who provides thorough guidance and addresses concerns with patience. His dedication to ensuring that customers feel secure about their belongings has left a positive impression, with several reviewers suggesting that he deserves recognition for his outstanding service. The facility allows for easy reservations without commitment and offers an online eRental option for convenience. With nearly 50 years of experience, Public Storage continues to prioritize customer satisfaction in the community.
Neal is great at his job he is very understanding and compassionate I would recommend him any day if your looking for somewhere to shop go ahead and do business with Neal is gives A1 customer service..
September 2025
Neal is the absolute best property manager who extends himself
August 2025
Very clean and easy to access units! The property manager Neal is very knowledgeable and helpful.
