U-Haul Moving & Storage of Merrillville provides truck rentals, trailers, and moving supplies. The staff at this location is consistently described as extremely helpful, polite, and professional. Reviews highlight employees who are patient, courteous, and attentive during the rental and checkout process, even braving poor weather to assist. While one customer referenced a separate horrible experience with a third-party dealer, their direct experience at this Merrillville store was refreshingly smooth. The team is noted for being very informative and helpful with all phases of renting, creating a positive transaction. Their service makes customers feel appreciated and likely to return for future rentals, with multiple reviews highly recommending this specific location.
Clean truck with no issues. Easy pickup and drop off. Great customer service. Thanks!
July 2026
This is a great U-Haul location. The staff are wonderful! They are efficient and helpful. I definitely recommend this location for U-Haul truck rental.
July 2026
Royalene W. sets the standard for others to emulate. Her patience, expertise, and resourcefulness tremendously assisted with the rental and return process for my move. Royalene is a treasure for the entire U-Haul company. Thank you!
