Staybridge Suites Merrillville by IHG receives consistently positive reviews for its friendly and helpful staff, who are described as kind, welcoming, and going above and beyond. Guests frequently feel welcomed by the team at the front desk and in the dining areas. The rooms are noted as being quite nice, very clean, and spacious. The hotel offers many amenities, including a pool, exercise room, laundry, and office and tech rooms. The complimentary breakfast and happy hour are appreciated, with staff ensuring guests are well cared for. While the rooms are considered very expensive by some, and the poor quality WiFi is a significant drawback noted as killing the experience, the overall service is a major highlight. The staff's willingness to resolve issues, such as moving guests to upgraded suites when problems arise, reinforces a strong commitment to guest satisfaction. Many guests express a definite intent to return when in the area.
No pool or hot tub but the rooms and anemites make up for it's, my stay when im there's
May 2026
My experience was top notch.My stay was amazing From the front desk all services remarkable. Lisa French and team 5 stars+.When in the area this will be my stay.I highly recommend these suites.
April 2026
The staff was friendly and very nice tone was clean and the breakfast was great. I would definitely be back