The Verizon store in Merrillville provides mobile, 5G home internet, and business services. Customers report very good and great experiences, noting the store is efficient, well-run, and professional. Staff members are described as most helpful, pleasant, outstanding, kind, compassionate, accommodating, and transparent. They address questions and handle situations perfectly. The location is consistently pleasant with short or no wait times, allowing customers to get in and out quickly. For convenience, in-store appointments can be scheduled online, and online orders offer pickup, free 2-day shipping, or same-day delivery. The corporate store is effective at getting things done.
They have a kiosk 👏👏😁, which makes it easier to make payments and staff can attend other customers. Not a lot of parking but easy to get to. The staff was friendly and helpful and I would definitely go back to use their kiosk for payments.
May 2025
Very knowledgeable and helpful. Friendly, and it made my move from Michigan back to Indiana a bit smoother.
April 2025
My experience was a Very good one... ERICA was Most helpful & pleasant helping change to Verizon. I appreciate it .
