O'Reilly Auto Parts store #2309 in Mishawaka, Indiana on 139 West McKinley Avenue is a reliable auto parts retailer that offers a wide range of products and services. The store carries the necessary parts, tools, and accessories for vehicle maintenance and repair. They provide free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers can also borrow tools through the store's Loaner Tool program with a refundable deposit. The store's Parts Professionals are knowledgeable and helpful, taking the time to explain parts and troubleshoot issues. One customer praised an employee named Keith for his excellent service and problem-solving abilities. However, the store has experienced some staffing challenges, with customers noting long wait times when only one employee was available at the checkout. While the O'Reilly Auto Parts store is generally more polite and competent than surrounding competitors, there have been a few instances of incorrect parts being recommended. One customer had to return brake parts that did not fit their vehicle, though the assistant manager was still helpful in the process. Overall, O'Reilly Auto Parts store #2309 is a reliable destination for auto parts and services, with a focus on customer satisfaction despite occasional staffing and inventory challenges.
