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“I've been to Nancy's twice now to pick up food for my new Cane Corso puppy.
Both times everyone was super nice, friendly and helpful.
The store is clean and looks very well stocked.
I think I'll leave the pup at home next time so I can have a better look around.
Thanks!!!”
“I love going to Jerry for my Stihl needs. He is one of the most honest businessmen I know. He will treat you well. When Jerry says he's going to do something, you can count on it being done. Will always return to Jerry.”
“It's getting better, didn't like my visit from a couple years ago but made my way back and send to be doing better with customer service and knowledge of what your selling”
“We needed some keys made for an RV and shed. We tried everywhere: Home Depot, Lowes, Menards, and no one had the key type! Ace Hardware did!!! We were able to get the keys made in about 10 minutes. I wish we'd thought of them first!”
“We returned a large nonworking generator to the Plainfield store for refund. Due to our error there was a problem with the return. Their staff members were terrific in offering us an option and a fix. Marina was outstanding in her customer service, even when my spouse got testy. She kept calm, offered a solution and she resolved the issue all the while remaining pleasant and professional. The very best in customer service. Thank you Marina.”
“We went in looking for a certain type of garage lite . After looking , I finally ask the guy at the counter in lighting his name was Jordan . He went above an beyond his duties to find me this lite fixture an listen to my stories ? afterwards. This employee I encountered at Menards was been absolutely amazing. Kudos to Jordan for a job well performed. I love Menards. I wish other hardware stores had this type of customer service, which is fading fast in today's world. Keep up the good work .”
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Hardware Stores
“We came in for Milwaukee tools but couldn’t find them. We ran into Kevin and asked him. He told us they didn’t sell them at their store but told us who does and even looked it up to make sure he was correct. He was very friendly and let us know that Dewalt in his opinion was right up there with Milwaukee. We’re set on Milwaukee so we decided to go to Ace because he said whenever Lowe’s doesn’t have something, he goes to Ace and they’re always knowledgeable of their products. Kevin needs a raise!! His name tag said 3 year service star award, a sales associate, and Tool World!”