Cricket Wireless Authorized Retailer offers a variety of cell phone plans that fit different lifestyles, including unlimited talk, text, and data, with no annual contract. Customers appreciate the friendly and helpful staff who are willing to assist with device setup and questions. The store provides services such as transferring data between phones, although some customers experienced long wait times, with one report of a four-hour wait that was still ongoing upon return. Many customers have purchased new phones from this location, including iPhones, but some were disappointed to find that certain models, like the iPhone 11, come with only a cord and no charging block. There was also feedback that staff could better inform customers about what accessories are included with their devices. Additionally, some customers noted issues such as delays in service completion and a lack of some promotional offers, like a free one-month pay-per-view, which was not provided due to an oversight. Despite these concerns, the store's employees are generally seen as friendly and helpful, willing to answer questions and assist with device-related tasks. Overall, it is a place where customers feel comfortable returning for future service or device upgrades.
They have had a hard time making ends meet and do a good job informing their employees of shift changes but the crowd is younger middle age adults and they do not have a focus on attention from buyers. I have never felt competition from their store manager like I do now! She is doing the best she can and she packs a punch!
July 2024
Great girls. Great help. Wouldn't go anywhere else.
July 2024
Been with Cricket for years. Best prices, best service. This store always takes care of my needs. Great staff!!
