CubeSmart Self Storage on Hoyt Ave in Muncie offers affordable, climate-controlled storage solutions with a variety of unit sizes. The facility is secure, with a fenced and gated property, and provides convenient access from 6 AM to 10 PM daily. Customers can enjoy helpful amenities like online bill pay, packing supplies, and on-site dollies. The reviews highlight the facility's strengths, such as the knowledgeable and friendly staff, particularly Ashley, who was described as "super helpful and friendly." Customers appreciate the fair pricing, climate-controlled units, and overall good experience. However, some concerns were raised, including issues with the climate control system, malfunctioning security doors, and limited availability of moving dollies. Additionally, customers noted that the bathroom had an unpleasant odor, and many overhead lights were not working. Despite these minor drawbacks, the majority of reviews praise CubeSmart Self Storage as a reliable and secure storage option, with one customer even recommending it to anyone in need of a storage unit. Overall, the facility seems to provide a good value for its customers, with the staff's exceptional customer service being a standout feature.
They were very helpful and fast with assisting me in setting up my lease. Special thanks to Von :)
July 2026
2nd time using this storage. No issues, Jayne was super nice and helpful.
July 2026
Easy no hassle and prices are reasonable. Customer service is top tier. Danielle went out of her way to help me look for a key and we found it. She was so helpful. Thank you Danielle.
