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November 2023 by Alex Martin
Kia of Muncie has been great to work with, they addressed any concerns that I have had. Lucas was a great sales person to work with. Chris, the manager has been great to work with too as well. Thanks ?
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October 2023 by Josh Nash
Great service and Jake and Zach were straightforward and easy to work with! My wife and I had a minor hang-up with one part of the purchasing process, but they worked with us and sought to make it the best car buying experience we could have. Never felt pressured into a vehicle or add-on purchase. Definitely recommend Kia of Muncie!
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October 2023 by Julie Whalen
I had a great experience working with Lucas. He was responsive and transparent, so setting up my appointment and talking through the financials was super easy - no crazy surprises or changes from one conversation to the next. Honestly one of the best car-buying experiences I’ve had, so I would recommend this dealership and particularly Lucas as a salesman to anyone.
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October 2023 by Stephanie Baker
Jake Bryan was amazing!!! This was my first car purchase and Jake explained the process in simple terms for me, as a young woman I was nervous to buy a car on my own but Jake was very transparent about pricing, the process and did a great job explaining all of the features on the car. There were no games or tricks, just great service! Jake will always be my car guy in the future.
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September 2023 by Nicole Chasteen
I was looking for a car that would be great for a family of 5, after getting flipped two weeks ago. Jake was our salesman and he did EVERYTHING he could to get us the best car with our down payment amount we could do!Awesome vehicle selection and great staff. ❤️ ?I am in LOVE with my new Kia ??
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September 2023 by Kendra Hart
I recently purchased a car after corresponding for a week with Jake Bryan. Jake was able to answer all of my questions in the week prior to my coming in so it was great to have all of that out of the way so that my buying experience was quick and easy. I was very impressed with the staff at Kia of Muncie and will definitely return when it is time to purchase a new vehicle.
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August 2023 by Ramya Bollu
From the moment we stepped into the dealership, Lucas Boehm made us feel valued as a customer. His patience in answering all our questions and getting us the car we wanted sooner than was available was truly impressive. His attention to our needs and willingness to go the extra mile ensured that we were making a good decision by dealing with Kia of Muncie.His dedication also made the entire process smooth and stress-free. His dedication to ensuring that we were comfortable and satisfied with every step truly exceeded our expectations.His exceptional customer service sets a standard that others in the industry should strive to achieve. I really recommend Kia of Muncie as they treat you like family, just as Lucas did with us.Your commitment to excellence is truly commendable, and we wish Lucas all the success in his future endeavors.
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August 2023 by Cynthaney Hignite
I had a wonderful experience! My sales representative was Lucas who helped make the experience seamless! Lucas was not pushy and answered all of my questions! The financing manager (Kyle) was also kind and explained everything! Best experience that I have had at a dealership and they had fair prices! Highly recommend!
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August 2023 by Morgan Shearer
My husband and I have bought a handful of new cars through the years and Kia of Muncie was hands down the best experience we have ever had! Chuck was easy to work with, we told him what we wanted and he made it happen! The finance guy, Craig, was great as well! He didn’t try to sell us anything we didn’t need. I would recommend them to anyone looking for a new car!
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August 2023 by Devin the Barber AkA The DR. OF BARBERING
My experience with Kia in Muncie has been very positive. The professionals which one of them (Zach) as well his manager at this location were not only attentive and energetic but also supportive and accommodating throughout your car-buying process. Their consistent communication via text messages, even after your purchase, demonstrates their dedication to customer satisfaction. Overall, I had a great experience and would highly recommend doing business with Kia in Muncie. It’s a professional company that values its customers.
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August 2023 by Kim Johnson
I purchased a newer vehicle 2021 with low mileage. The engine light popped on and immediately my salesman Lucas said “ we will take care of it” and they have done that. I appreciate the upfront and honest response. Today I go and pick my car up from the service center. And, I was given a loaner vehicle while my vehicle was being repaired and I don’t have to ask it was offered.Kimberly Johnson
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June 2023 by Jaime Lambert
We had some concerns at first, and I am SO happy to change my review to a positive one. Chris Hutton was very kind and professional. He made me feel like I mattered as a customer. Chris really went above and beyond to ensure we left with a good experience. We are SO happy to have our Kia now, and we wouldn’t have gotten one without Chris’s help! THANK YOU!
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June 2023 by allen bell
By far the best experience we’ve had at a car dealership! They had the car we wanted, in the color we wanted, for the price we wanted. Thanks to Jordan “Da Mayor” Pierce for making that experience seem less and haggle-free! We’ll definitely be buying our next car at Kia of Muncie too!
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June 2023 by Jordan Laudenschlager
Literally the easiest car buying experience I've ever had! Lucas was so helpful with all our questions. We were able to get all the numbers done before we even came in so there was no confusion. There was 0 pressure or pushiness to do anything. We were in and out with ease! Would 100% recommend!
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June 2023 by Greg Reese
Very pleasant and efficient staff. I set up an appointment after viewing inventory online. Jordan provided information when I asked, but did not try to steer me one way or another or waste my time. Craig got through the financing quickly as well. I appreciated how smoothly everything went although they were under staffed on a holiday.
