Social Security Administration
Hours:
600 North Walnut Street, Muncie IN 47305
Hours
About Social Security Administration
The Social Security Administration office provides efficient and courteous service for those needing to update personal information or apply for benefits. Visitors can create a mySocialSecurity account online to request a replacement card or obtain proof of benefits. In-person visits generally involve short wait times, with staff being friendly, professional, and helpful. Many reviewers highlight quick and smooth experiences, often receiving assistance promptly and leaving satisfied. The office is well organized, and employees are described as polite, kind, and efficient. Although some reviews express concerns about waiting times and negative reviews online, many visitors find the process easy and stress-free. To ensure a smooth visit, it is recommended to call ahead and make an appointment. Overall, the office offers a positive experience for those needing Social Security services.
Most Recent Reviews
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July 2026
Anytime I’ve ever needed to come to this Social Security office. They have treated me with respect even the guard that who is the boss any of the guards have always treated me good too.
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June 2026
I talked with Rocky and he was one of the best customer service workers I have ever spoken on the phone with in my life. 10/10 experience, so thankful he was clear and precise with every word and so so so nice.
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June 2026
I've been here multiple times trying to solve the same problem. The staff were friendly but their answers contradicted each other
More Comments(59)
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Muncie, Indiana
