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“Very good place laid all cards out on table. Joey was very good told him price range i wanted to stay around and he worked with us and got me in a car to drive back and forth to Muncie to do my job. Highly recommend and appreciate what they did.”
“Bought my first car here! They worked very closely to ensure I could afford the car I got! Brandon was my salesman and helped me finalize everything! Truly the best car experience I could’ve asked for!”
“Josh was an amazing sales man! Definitely helped us out and helped us choose the car we wanted! Couldn't have done it with out him. Thank you! He was very professional and nice very helpful as well”
“I should've wrote this review months ago, but I suppose waiting also adds to my conviction. May of 2024 my first car finally quit and I was of course in need of a new vehicle. After doing some research as to reputable car sales in the area, I settled on K & R. A few days after my car quit, a friend and I went to K & R, checked out a mazda they had on the lot, and I was sold.
Looking back, I should have taken more time to think and look at the car, but I was also desperate to have a car. That day we filled out the paperwork and I took the mazda home. I personally got the warranty through the bank for the mazda as well.
Unfortunately, the month I owned the mazda was a rough one, with probably only being able to sort of drive it for two weeks, due to it being in and out of the shop for some stuttering I hadn't noticed on my test drive. The final time it was in the shop, the mechanic got back to me and told me the whole engine needed replaced due to the oil being practically sludge in the vehicle. The warranty wouldn't cover anything this big. I was absolutely devastated, because again I'd only had this vehicle for a brief time.
I'm sure with this bad experience, you're wondering why its a five star review. Well, throughout this ordeal, I'd been on contact with K & R, and they'd recommend mechanics I could check out and just in general were apologetic due to the car not being how it had seemed.
When I was told that the car needed a whole new engine, I contacted K & R, and asked if there was something we could do, because the issue with the car had not been my fault, it had been something from probably even before K & R had the vehicle (the mechanic had said it must've gone without an oil change for a very very long time). I asked if there was any possibility that I could transfer my loan from the mazda, to a different vehicle on their lot. They had said they would need some time to think and they would get back to me to see if there was anything they could do.
Not long after, we get into touch again, and she says something along the lines of "I thought about it, and thought about how if I was in your shoes, I would be upset too." I haven't forgotten that months later, because I feel most businesses struggle to show empathy. Anyways, she agreed that we could figure out a new car situation, and told me about a few cars on their lot that were of similar price to the mazda. A few days later, I came by to look at a buick she had mentioned, and I enjoyed the test drive but had concerns about the wheel bearings. She was more than willing to have her mechanic look at them and even got them replaced. A few days later, I drove off the lot with the buick, and the loan was applied to the buick. I got a refund for the mazda' warranty (a lot of good it was anyways), that was applied to my loan, and here we are now.
I've had little to no issues with the buick, and I still love it as much as when I first test drove it. It's taken me on several hour drives without a hitch, and it's probably the first car I can say has eased my car anxieties due to how reliable it is.
While the first car I got from K & R was a disaster, their response to the situation has left me eternally grateful. I just say if you go there to check out a vehicle, maybe bring your own mechanic to check out the car (like I should've done haha.) I have a lot of gratitude and appreciation for K & R for helping me get a vehicle that has served me thus far.”
“Awesome staff. Super helpful finding the right vehicle for me, and kept me informed through the whole process of buying a vehicle. Highly recommend giving them a try.”
“They have been awesome for me. I've bought 4 cars from them and they've always been there to keep serviced when I needed it. Would highly recommend their lot.”
“I'm sure it's not that easy buying and selling used cars for a living. The Car Cove helped me get into a vehicle with a limited budget and mid credit. Look over your finances as thoroughly as you look over a nicer used vehicle at the Car Cove and see if you can drive away in an upgrade. Happy Car shopping!”
“Ryan’s Auto Sales is amazing!
Their customer service is top-tier — everyone there is friendly, honest, and truly cares about helping you find the right car. They were patient with all my questions and made the whole process quick and stress-free.
On top of that, their car detailing is incredible. My vehicle looked brand new when they were done with it — super clean, polished, and smelling fresh. You can tell they take pride in their work.
I definitely recommend Ryan’s Auto Sales to anyone looking for great service and quality. I’ll 100% be coming back!”
“Chad went above and beyond helping Nathaneal out with finding the affordability for his budget.. He was also very patient and kind. Never met a more decent car salesman that is more about the customer than him. SO at this very moment we are happy with the payment arrangements and the greatness of the vehicle we chose..
The added bonus was that we can pay thru phone if we want.. I enjoy the convenience of that. Our insurance company was all for speaking with him too so there was no accidental error or whatnot. We like affordability at it's finest.. We have very high gratitude for this dealership .
Love your ?⬛️ ? remember coconut oil helps ..Have a amazing day . We are gonna refer you to all our friends and family...”
“Took my son here to shop his vehicle to purchase on his own.
We went here because I knew the dealer personally because my parents have delta with Scott for many years & vehicles.
Scott was very helpful with the showing us the vehicle my son was interested in & very informed on the vehicle & explained all the features.
When my son said he was interested so helped talk to our credit union because he knew the loan officer that we have delt with in the past. He was able to help us get the loan in my son's name by himself.
That was a big step for a young male of 25 yrs old.
So if your in the market for a nice used vehicle gently used & we'll taken care of Scott Richard's is the man you want to see. Tell him I (Rick Wolf) sent you his way.”
“I bought a used side x side from Don I had a few issues with it where I had to take it back and get it worked on. Don was great fixed my issues and took care of everything just like he said he would. Super nice people that take care of the customer. I really do appreciate you guys.”
“Had a great experience buying a first car for my son there. Easy to work with, helped me find a car that fit my son's budget, and even split cost of only concern with the car. Much appreciated. Give Allan and Todd a look.”
“Everyone at Automotive West is very friendly. We have taken several vehicles to Rick 's shop.. Every time, the service is explained in detail and completed when promised. Services seem very reasonably priced, with no unnecessary extras added on. There has never been an issue with any repairs or service; all was good. This is our 'go to' place.”
“Even though I didn’t end up buying a vehicle from here, I feel compelled to leave a positive review for KT. He was very patient with us and took his time explaining things so that we left without doubts or confusion about our options. We never felt pushed or pressured to make a purchase. A great experience and I highly recommend him if you go here.”
“Kelley and his staff there at Broadway Motors are definitely the BEST!! Great advice, service and we're always treated very respectfully. Any repairs are explained fully so we know what is going on. We've recommended them and will absolutely keep recommending them. Thanks Kelley!!”
“We bought our cart there last week and had a few questions. Greg got back to me within minutes. The buying experience was easy and the selection was large. Prices were better than other dealers and I liked them being local. I’d definitely buy from them again!”
“I come here to get my car worked on. My mechanics name is Ron, and I think he is one of the best mechanics around, in my opinion. He can pretty much do anything. If you're looking to buy a new used car, then this is a good place to come. I will definitely be coming here in the future. I'm not sure if they give u the address or not, but in case they don't, Upchurch auto sales is located on 29th street in Muncie. If u are going South down Madison Street, then turn left on 29th, then u will be going east bound down 29th. The first car lot u come to on the right hand side of the road is Upchurch auto sales. There is a house located on the same property as their service garage. Hope this helps.”
“I bought a 99 corolla from here in 2013 that lasted about 7 years for me and a couple years for my sister now and it's on its last leg but still running from A to B. Bought another car a couple weeks ago that's running good so far. Zero complaints ?”
“Very friendly and fair! Just bought our 4th vehicle great cars and trucks!! ðŸ‘ðŸ‘ðŸ‘😀💖 Ashley is so awesome🌟🌟🌟🌟🌟”
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“I purchased my new 4Runner over the weekend, and had the best experience! The staff at Toyota of Muncie were so helpful and made the process so seamless. From the moment we arrived, we felt like special guests- right down to someone always at the door to open it for us (such a nice touch!) Thank you to Scott, Kyle, Alex and Courtney for the 5 star experience!”